How digital workspaces are empowering employees

August 3, 2017
How digital workspaces are empowering employees

Every organisation wants to use technologies that show a demonstratable business outcome, and employee productivity is one of the key attributes they want to improve upon.

Achieving this requires a business to offer better end-user experiences, become more flexible in regards to working habits, and open up access of corporate systems to new devices.

VMware has been helping companies to achieve these goals by focusing on empowering the digital workspace with its Workspace ONE platform. This includes using VMware Horizon to provide the necessary infrastructure to securely deliver the apps and data employees need, accessible on any device, and VMware AirWatch to manage their apps and devices.

Lufthansa Cargo is one such business: it has managed to cut costs, increase efficiency and better manage applications as a result of VMware AirWatch.

The international cargo company has been striving for paperless operations, and is relying on strong mobile support to get there.

Sven Gartz, captain and electronic flight bag (EFB) administrator at Lufthansa Cargo, explained that switching from a desktop-based device to a mobile EFB brought two main advantages.

“The first was weight reduction; mobile devices enabled us to remove extensive built-in elements from the cockpit. This generated a five-figure sum of fuel efficiency per year,” he said.

“The second was that the mobile devices enabled us to quickly provide employees with updates, new apps and new approaches which saved the company money because there is a cost for every minute a pilot is on duty,” he added.

Using standardised tablets enabled the company to reduce its time-consuming approval cycles, while contracts with standardised product manufacturers trimmed down Lufthansa Cargo’s operating costs significantly.

The cargo company also used the AirWatch compliance engine to ensure that its mobile devices can stop applications from interfering with each other, as the company needs to make sure air traffic is operational and that applications don’t cause EFB outages.

No workplace is the same – and while organisations are attempting to produce modernised workplaces, they all have different requirements in order to get there.

For example, Koningin Elisabeth Institute (KEI), a rehabilitation hospital in Belgium, experienced downtime regularly. But as its reliance on technology grew, any downtime had an increasingly negative impact on the organisation.

Stefaan Dewulf, head of the organisation’s IT department, explained that its 150 devices were running on different operating system versions and that updates had to be done manually, device by device – a time-consuming process.

“We decided on VMware Horizon, a VDI solution. There is nothing on the local client anymore, everything is in the data center. A doctor taps their card into the device and gets a connection into the PC and the data center and can access the patient data they need,” he said.

But no solution is complete without thinking about security – and after seeing NSX at VMworld, Dewulf was convinced NSX was the best solution for the hospital to secure its data center.

Dewulf said: “Everything is more secure and faster than before so log on times have reduced,”.

Dewulf added that there were three key technology advantages of the VMware technology: “It’s very powerful, it’s easy to manage and it’s ready for the future,” he said.

It’s a great example that demonstrates how traditional ways of managing, securing and supporting users, apps, devices and data may no longer meet the needs of businesses. Businesses need to think out of the box to empower their digital workspace. Both Lufthansa Cargo and KEI are doing just that, and they’re reaping the rewards.

 

To learn more about how we have helped our customers adopt a Cross-Cloud approach read our blog here . 


 
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