In his third post looking at the true economics of cloud computing, Rob Jenkins, Director of Enterprise Cloud for VMware in EMEA, takes a look at one of the world’s leading information service companies that is using the cloud to test itself.
So far I’ve looked at the games industry and higher education – now I want to completely change sectors and focus on credit reporting. We’ve been working with the field’s leader Experian, and here’s a look at how using cloud computing benefited its business.
Why Experian needed the cloud
Experian is the world’s leading global information services company, providing data and analytical tools to clients in more than 80 countries across the world. Regardless of whether it targets business or consumer markets, however, Experian’s core focus is the same: data. “Data is our business,” notes David Janusz, IT Architect at Experian.
The company’s “special sauce,” of course, is its ability to leverage that data in ways that deliver customer value. Experian’s global workforce includes over 2,700 Global Product and Technology Services professionals. These IT professionals are tasked with helping its businesses design, implement and run the company’s broad portfolio of B2B and B2C service offerings.
To enhance their support of this extensive services development organization, Experian is now implementing VMware vCloud Director.
Experian has known for some time that it wanted to move to an infrastructure-as-a-service approach to provisioning IT resources.
“Our developers are very aware of the benefits offered by public cloud service providers,” Janusz explains. “Cloud computing supports the flexibility and agility our developers need to decrease time-to-market and respond more nimbly to business requests. We decided we must offer our own internal cloud computing service to deliver these benefits without compromising data security.”
What it did
Experian needed a way to manage and control the testing phases and actions, and compete with the offers in the public cloud, while still offering the level of security required to protect its data. With the help of VMware, it was able to implement a private cloud for developers to test sites, managed by Experian’s IT department depending on need. This allowed for a more cost-friendly and efficient testing method but, most importantly, it allowed for the control and protection of confidential data.
How it benefited Experian
As a result, Experian can now closely monitor the testing process, having eliminated the need for testers to purchase public cloud space. This in turn has reduced testing time and unforeseen costs, and helps to generate revenue due to the improved efficiency, secured in line with Experian’s reputation as a reliable guardian of data.
Heading to the future
Experian is now looking to develop its private cloud further, making it scalable depending on the testing needed at the time. It also hopes to expand this scalability to open the use of the cloud up to external users. The use of cloud has great potential for the expansion of Experian, allowing it to get new services to market faster than ever before, without losing control of its data.
“Innovating is a key business priority and competitive advantage for Experian, and our developers are often under a lot of time-to-market pressure,” says Janusz. “By streamlining provisioning, VMware vCloud will help alleviate some of that.”
We hope you’ve enjoyed Rob’s posts on the true economics of cloud computing. If you’re interested in hearing more on how we’re working with customers like SEGA, Oxford University and Experian, make sure you register for VMware Forum 2012.